"There is no need for software to be mistreated in this way so that companies like these can market new products," said Ken Grandola, a spokesman for PETS. "Alternative methods of testing these products are available."
According to PETS, these companies force software to undergo lengthy and arduous test - often without rest - for hours or days at a time. Employees are assigned to "break" the software by any means necessary and inside sources report that they often joke about "torturing" the software.
"It's no joke," Grandola said. "Innocent programs, from the day they are compiled, are cooped up in tiny rooms and 'crashed' for hours on end. They spend their whole lives on dirty, ill-maintained computers, and they are unceremoniously deleted when they're not needed anymore."
Grandola said that the software is kept in unsanitary conditions and is infested with bugs.
"We know alternatives to this horror exist," he said, citing industry giant Microsoft Corp. as a company that has become successful without resorting to software testing.